| Planet Nails Distribution |
| Johannesburg, South Africa |
| Email: shopping@planetnails.co.za |
| Phone number: (011) 496-1369 |
| Fax number: 0866135406 |
Contact People : Monja
|
Please email us with any of your questions. We are always
on-line and you can expect a speedy reply.
sales@planetnails.co.za |
PAYMENT OPTIONS |
The quickest & easiest payment method is by EFT - Internet/Bank Transfer.
Once you place your order, you will receive a confirmation email
with our bank details and details of your order. (within 1-2
minutes)
Beneficiary Name : Planet Nails
NB - Use your
Order Number as the Payment Reference.
NEDBANK - Branch code : 197505, A/C : 1975067274
ABSA - Branch code : 632005, A/C : 4069738369
STANDARD BANK - Branch code : 006105, A/C : 207938334
FNB - Branch code : 254905, A/C : 62157789226
CAPITEC - Branch code : 450105, A/C : 1051713137
Please email proof of your payment to shopping@planetnails.co.za or fax 0866135406
Payment can be made into any of our bank accounts with Nedbank, Capitec, FNB,
ABSA or Standard Bank. Use your order number as a reference.
If your bank is ABSA, transfer to our ABSA Account... Then payment
reflects immediately and we can send your goods out the same day
(provided payment is received before 1pm). Bank transfers take 1-2
days to reflect if you transfer between different banks. Goods are
released once payment has been received & confirmed.
Paying by cash or cheque into any of our bank accounts is acceptable.
Please note that cheques take approx. 7-10 days to clear which will result
in a delay with sending your goods.
Payment by credit card is no longer permitted due to un-authorised
use of cards. We apologise for this inconvenience.
|
DELIVERY |
We make use of a nationwide courier service who deliver throughout South
Africa (door to door service). Orders over R800 are sent at no extra charge
to you. For orders under R800, a charge of R140 is added to cover the courier fee.
The courier service does not deliver to a post office (P.O. Box).
Remote areas
in South Africa may only be covered by an
additional surcharge (e.g. outlying
farms, plots, areas with
no streets, or other hard to reach places). We will
contact
you if your area is one of those.
Once
payment has been received
and your order packed and invoiced,
you will receive an email with your invoice
attached, also showing your waybill
number and the courier
contact details., expect delivery to outlying towns within 2-3
days (excluding weekends). For main cities (e.g Durban, JHB,
Pretoria, Bloemfontein, ..)
expect delivery within 1-2 days
(excluding weekends). Please ensure that
someone
is available at the delivery address to receive your order.
The courier service collects from us at around 3pm daily
(monday to friday).
Goods are then despatched overnight by
truck to main centres around the country.
We do not offer
same day deliveries. We need to have received your payment and
packed your order before 3pm for it to go out on the same
day with the courier.
Payments made after 1pm -> your order
only gets sent out the following day.
Payments after 1pm on
fridays -> your order will be sent out on monday.
The
courier is not able to accept cash or payments or stock on our behalf.
The courier only operates during office hours - monday to friday.
|
ON-SITE WARRANTY |
We do not supply an on-site warranty for any products.
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